Aftercare Guide
Make Them Last 3-4 Weeks
Care tips for lasting lashes
Proper aftercare is the difference between lashes that last 1 week and lashes that last 4. Follow these simple rules to protect your investment.
The Rules
5 Aftercare Essentials
Five simple habits to keep your lash extensions flawless until your next refill.
Save this guide to your phone for quick reference
- 01
No water for 6 hours
嫁接后 6 小时内避免碰水
After application, the medical-grade adhesive needs at least 6 hours to fully cure. Avoid washing your face, showering, or sweating during this window. After the first 6 hours, you can resume normal washing — just be gentle around the eye area.
- 02
No oil-based products
避免使用油性卸妆
Oil dissolves the lash adhesive bond, causing extensions to fall off prematurely. Switch to water-based or oil-free makeup removers, cleansers, and moisturisers. Check ingredient labels — coconut oil, argan oil, and most cleansing balms are off-limits.
- 03
Never pull or rub
请勿自行拉扯或拔除睫毛
Pulling at extensions damages your natural lashes — sometimes permanently. If you have an itchy eye, gently pat with a clean tissue. When extensions naturally fall, let them go. If you want them removed, book a professional removal session (RM15) — never rip them out.
- 04
Skip eyelash curlers and mascara
请勿使用睫毛夹或睫毛膏
Lash extensions already give a perfect curl — using a curler will bend or break them. Mascara is also unnecessary and shortens lash lifespan, especially waterproof mascara which requires oil-based remover. Embrace the no-makeup look around your eyes.
- 05
Refill every 2-3 weeks
建议每 2-3 星期进行填充或重新嫁接
Your natural lashes shed every 60-90 days, so extensions fall off as your own cycle through. Booking a refill every 2-3 weeks keeps your set looking full and fresh. Wait too long (past 12 days) and you'll need a new full set instead.
Refill Policy
When to Come Back
Different timeframes call for different services. Here's exactly what to expect.
Within
2-3 Days
FREE TOUCH-UP ★
Free minor touch-up
If you experience over 50% abnormal fallout (and it was not caused by improper aftercare), we'll arrange a free minor touch-up by appointment. Just WhatsApp us within 2-3 days of your original appointment.
Within
4-10 Days
REFILL · RM50-80
Standard refill rate
Normal lash shedding starts at this stage. Book a refill to maintain your full look — refill rates of RM50-RM80 apply based on lash count. Design changes not included at refill rates.
After
12 Days
NEW FULL SET · RM128
New full set recommended
After 12 days, most extensions have shed naturally. To ensure the best result and cleanliness, we recommend a fresh full set rather than a refill. This is also your chance to switch up the design.
Quick-reference refill timeline
First Visit
How to Prepare
A few small preparations before your appointment for the best result.
Come makeup-free
No mascara, eyeliner, eyeshadow, or eye cream. Clean lashes bond better with the adhesive.
Skip caffeine
Avoid coffee or strong tea 2 hours before. Caffeine causes eye twitching during application.
Remove contact lenses
Take out contacts before arriving, or bring your case along. Glasses are fine to wear after.
Wash & rest
Wash your face thoroughly and get good sleep. You'll be lying still for ~2 hours.
FAQ
Aftercare Questions
Everything clients ask about caring for their new lashes.
How long do eyelash extensions last with proper care?
With proper aftercare, a full set typically lasts 3-4 weeks before needing a refill. Without proper care (water exposure too soon, oil-based products, rubbing), they can fall off in as little as 1 week. Following our 5 aftercare rules makes the biggest difference.
Can I shower after lash extensions?
Yes — but wait at least 6 hours after application. Once the adhesive has cured, you can shower normally. Avoid hot steam and direct hot water on your eye area for the first 24 hours. Pat-dry with a clean towel — never rub.
Can I cry or get my lashes wet at all?
After the first 6 hours, yes. Tears, sweat, and water won't damage cured extensions. The "no water" rule only applies during the 6-hour curing window. After that, your lashes are fully bonded and water-resistant.
How do I clean my lash extensions?
Use a foam lash cleanser (oil-free) or diluted baby shampoo every 2-3 days. Apply with a clean soft brush in downward strokes, then rinse with water and gently pat dry. Clean lashes last longer and prevent eye irritation.
Can I sleep on my face with lash extensions?
It's best to sleep on your back. Sleeping face-down crushes extensions against your pillow, causing them to bend or fall. If you must sleep on your side, use a silk pillowcase to reduce friction. A lash sleep mask is also an option.
What if I get an oil-based product on my lashes by accident?
Don't panic. Gently rinse with water and oil-free cleanser as soon as possible. Some bond may weaken in that spot, but full damage usually only happens with repeated exposure. Going forward, double-check your skincare and makeup labels.
Can I exercise or go swimming?
Light exercise after 24 hours is fine. Avoid heavy sweating (intense gym, sauna, hot yoga) for the first 24 hours. Swimming is okay after 24 hours, but chlorine and salt water shorten lash lifespan — rinse with fresh water immediately after.
When should I book my next refill?
Aim for 2-3 weeks after your initial appointment. Within 4-10 days you'll qualify for refill rates (RM50-80). After 12 days, most extensions will have shed and we recommend a new full set (RM128) for the cleanest result.